http://www.djdurant.com Loss prevention // Retail management Sun, 31 Jan 2010 05:36:23 +0000 http://backend.userland.com/rss092 en Employees are taking out your trash and your merchandise. It happens all the time. Taking out the trash is an opportunity for your employees to remove your merchandise so they or an accomplice can return later to collect what they've stolen. Strong controls around trash removal are an important part ... http://www.djdurant.com/2010/01/31/taking-out-the-trash/ I've compiled a list of useful refund fraud indicators... Multipe refunds, one receipt: Can indicate that a customer returned one item, and the cashier/manager is using the receipt to refund the remaining items for cash. UPC keyed, not scanned: Could mean that cashier/manager is using a found receipt to key in UPCs ... http://www.djdurant.com/2009/11/20/refund-fraud-indicators/ I'm always looking to improve the organization system I use (a hybrid GTD) to manage my business and personal life. I've recently realized the massive amounts of information that I have to digest, store, or act on. First, I realize there are three types of information that I encounter in my ... http://www.djdurant.com/2009/11/10/communication-commitments-and-reference/ I've just become a member of the NSPC (National Shoplifting Prevention Coalition). From the NSPC website: The National Shoplifting Prevention Coalition (NSPC) harnesses the collective efforts of retail and corporate entities, justice and law enforcement agencies and schools and community groups in a nationwide, non-partisan alliance to address shoplifting. The purpose of ... http://www.djdurant.com/2009/11/04/national-shoplifting-prevention-coalition-membership/ Here is useful, self help book on shoplifting. I hope this information is useful. Also, if you need additional help on stopping shoplifting you need to contact the people at NASP (National Association of Shoplifting Prevention). They have several courses designed to help you stop shoplifting. http://www.djdurant.com/2009/10/30/stop-shoplifting-self-help-books/ I'm currently working on several websites right now. LPSpider.com - Loss prevention directory This is collection of useful loss prevention oriented links. Feel free to submit your loss prevention related website to the directory. LPControl.com - Loss prevention forum / Shoplifting laws by state This forum is currently a collection of interesting articles and ... http://www.djdurant.com/2009/10/30/current-web-projects/